Social Media Marketing is a form of internet marketing that utilize social networking websites as a marketing tool. Social Media Marketing became more common with the increased popularity of websites such as Twitter, Facebook, Myspace, LinkedIn, and YouTube. Gone are the days when people use to use these platforms for fun only. It is not the similar feeling anymore. Even the big brands are promoting their business on these platforms now.
Social media has many advantages for startups as well as established brands. Is tells customers that your brand is active and focused on customer satisfaction. More than 71% customers who receive a quick response on social media would recommend the brand to others.
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